1. Am I eligible to join your courses?

Yes, We enthusiastically welcome participants from around the globe. All our courses are inclusive and are not limited to regions, nationalities, institutions, EU grants, any other professional affiliations or areas of expertise.
We really hope you can join us! Click here to see our course offers.

 

2. Which destinations do you offer for courses?

Our main course centres are located in Reykjavík, Iceland, Alicante, Spain, and Helsinki, Finland. Additionally, we offer tailor courses in various locations around the world, and also online courses.

 

3. How can I reach your customer support team?

Please direct your enquiries by email to our Course Coordination Team at [email protected].

  

4. What are your customer support hours?

Monday to Friday from 09:30 to 15:30 CET.

 

5. How long does it typically take to receive a response to my enquiry?

We usually respond within 48 hours. If for any reason you do not receive a response, please check your contact details and spam folder or contact us again.

 

6. What is the duration of your courses?

All our courses have a duration of 7 days.
We also offer the option of 10-day combined courses, and 15-day combined courses on consecutive course sessions.

 

7. How many hours per day are your courses?

We provide and certify 5 hours of professional development per day, amounting to 35 hours of professional development in total for our 7 -day courses, 50 hours for our 10-day courses and 70 hours for our 15-day courses.

 

8. How can I pre-register?

You can pre-register here or contact our Course Coordination Team at [email protected]

 

9. Can you provide the details of your organisation?

Course provider: Smart Teachers Play More

Organisation ID: E10279555

Organising company: Smart Teachers Play More ehf

 

10. What is the STPM methodology?

Click here for more information about the STPM methodology.

 

11. Are your courses Erasmus compliant for those that need this?

Yes! Click here for more information. 

 

12. Are your courses on the European School Education Platform?

Yes.  You can find our complete course catalogue with links to our website and the European School Education platform here.

 

13. When do you confirm your courses?

At least one calendar year in advance.

  

14. Where is the course centre located in Alicante?

Our courses in Alicante take place at the Hotel Maya, Alicante.

C/ Canónigo Manuel Penalva, 03002 Alicante

https://www.hotelalicantemaya.com/en/location/  

 

15. Do I need to make payment to pre-register?

No, you do not need to make a payment to pre-register.  We understand that many of our participants receive government funding or have certain business requirements, which may cause delays in the allocation of funds.

 

16. What is your payment and cancellation policy?

Click here for our payment and cancellation policy. 

 

17. Can I pay by card or cash?

Fees are payable by bank transfer, as soon as you are ready to make payment please contact our Course Coordination Team at [email protected], and they will prepare your invoice for you.

 

18. Do you offer any discounts?

We offer discounts for groups of 8 plus, 15 plus and 30 plus participants attending on the same date.
We also offer discounts for returning participants.

 

19. What is the most convenient way to transfer from the airport to the city?

You can catch the C6 bus from the airport to Alicante City.  You will find the bus stop outside departure and at Alicante airport (3rd floor).  There is a bus every 20 minutes from the airport into Alicante city and a bus stop right outside the hotel Maya and course centre.  Most people speak English and are very helpful, so you should not have any problem finding your way.

Here you can find more information:

Autobús de Alicante al Aeropuerto, línea C6 (vectalia.es)

 

20. What is the best way to get around Alicante?

Many participants walk from the course centre to the city centre, which takes about 10 minutes.  Getting around Alicante by Public transport is also convenient and inexpensive. There is a bus stop right outside the course centre and a tram stop very close by. 

Here you can find more information about bus services:

https://alicante.vectalia.es/en/

Here you can find further information about the tram services:

https://www.tramalacant.es/en/ 

 

21. What accommodation do you offer in Alicante?

We offer rooms at the hotel where the course takes place at a discount price for our participants.

Here is the link to the hotel:

https://www.hotelalicantemaya.com/en/

If you would like to enquire about prices to book a room with our discount, you need to book directly through us, please contact our friendly Course Coordination Team at [email protected], and we will give you all the details.